How to convert your VisNetic MailServer Key to IceWarp Mail Server Key Center

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Jul 20, 2025

Support Center » Knowledgebase » How to convert your VisNetic MailServer Key to IceWarp Mail Server Key

	How to convert your VisNetic MailServer Key to IceWarp Mail Server Key

Solution This article applies only when migrating from VisNetic MailServer (any version) to IceWarp Mail Server 9.4.3 or higher. The key conversion process is required prior to installing IceWarp Mail Server 9.4.3 or higher.

1. Export your existing VisNetic MailServer License to a license.xml file.

From the VisNetic MailServer administration program, select the Help | License top menu option.

Select the Export License Information button.

Select a location to save the file and then press the Save button.

2. Obtain a copy of your most recent VisNetic MailServer purchase, upgrade or renewal Invoice.

Go to the Deerfield Communications Automated Customer Service website at: http://www.deerfield.net/support/service/resendinformation.htm

Provide the requested identification information and select the Continue button.

Select the Generate Invoice link next to your most recent VisNetic MailServer purchase, upgrade or renewal order.

Copy the contents of the generated invoice to a text document and save.

3. Convert your existing VisNetic MailServer License to IceWarp Mail Server License.

Go to the VisNetic MailServer License Conversion website at: http://new.icewarp.com/vms_conversion/

Select the Next button.

Select the Choose File button and navigate to and select the exported license.xml file saved in step 1.c. above.

Select the Next button.

Verify the correct license information is displayed, including the addition of the WebMail Pro and WebMail Basic license components.

If the license information is correct, select the Next button, if not, please contact sales@deerfield.com.

Provide the required License Holder Information, agree to the License Agreement and then select the Next button.

Verify the correct License Holder Information was entered and select the Next button.

Select the Browse button and navigate to and select the invoice saved in step 2.d. above.

Select the Upload File button.

Note:

When you receive notification that the license is ready to be collected, follow the link provided in the notification email.

Select the License radio button, enter the Server Reference Key from the VisNetic MailServer License panel and then select the Submit button.

Your license will be displayed on the screen and sent to the email address provided in step 3.g. above.

Enter the license in the VisNetic MailServer License panel or when prompted by the IceWarp Mail Server setup program.

Note: Please refer to the complete step-by-step instructions on installing IceWarp Mail Server 9.4.3 over VisNetic MailServer.

Migrate / Upgrade VisNetic MailServer to IceWarp Mail Server 9.4.3 or higher

Article Details

Article ID:

676

Created On:

Jun 24, 2009 05:06 PM