Invalid Username or Password using the Outlook Connector and Active Directory

Article Details
Article ID: 544
Created On: Mar 22, 2006 02:58 PM

Answer Trying to sync Outlook and VisNetic MailServer using the Outlook Connector. Selecting Active Directory or NT Domain the Connector indicates an invalid username or password. When I change my user account back to standard, everything works fine.

Using Active Directory authentication you have to use plain text passwords and SSL. It is not possible to authenticate with hashed passwords against Active Directory.

Open the GroupWare connector in Outlook, change your account, and check Use plain text passwords and SSL, save the settings