DNS2Go's Primary Purpose
Article Details
URL:
https://support.deerfield.net/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=761
Article ID:
761
Created On:
Jul 17, 2012 09:39 AM
Answer
The primary purpose of DNS2Go is to resolve a domain name to a dynamically assigned IP address. If the IP address is correct then the service is functioning as designed.
You may need to check to confirm that the required ports for your application, on all routers, and firewalls are being forwarded.
If you need further assistance in opening or forwarding a port on your specific router please see this 3rd party website (link below).
Port Forward:
http://portforward.com/
(You will need to close the advertisement, when you arrive at this site.)
You may also find this port check tool to be of some assistance:
http://www.yougetsignal.com/tools/open-ports/
We do promote that DNS2Go will allow customers to remote into a local computer from anywhere on the internet, however we are unable to provide assistance in configuring local networks.
Please let us know if you require further clarification by submitting a ticket at
https://support.deerfield.net/kayakov3/index.php?_m=tickets&_a=submit