 | User Console - AntiSpam - Handling Article ID: 602 |  |
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Determines how the system should handle each classification of spam messages.
Use Parent Group's Settings
By checking this option your settings assume the default |
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| User Console - AntiVirus Handling Article ID: 603 |  |
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Determines how the system should handle each classification of virus-infected
messages.
Use Parent Group's Settings
By checking |
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| User Console - Black & White Filters Article ID: 605 | |
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Allows you to create lists of domains and email addresses that require special
handling for each |
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| User Console - Policies - Countries Article ID: 606 | |
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The country is determined by the sender's |
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| User Console - Policies - Languages Article ID: 607 | |
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The language is determined by the MIME encoding of the message. The system
does not scan the content of the message lexically but rather depends
exclusively on the MIME headers to determine the language of origin.
Therefore, |
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| Browser Displays Error when Logging in to Console Article ID: 594 | |
| When trying to login to the console or open links on the Quarantine Summary you receive a non-specific error message such as "Server Not Found" or "Page Cannot be Displayed".
This is usually caused by one or more of the followingÂ…
A misspelled URL a |
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| Console Images Missing Article ID: 595 | |
| Some Email clients (such as Outlook) may require you to right-click on an image placeholder and select "download pictures" to see the actual images embedded in an email message.
Likewise, some browsers can be set to initially block certain content as w |
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| Mail Appearing in Client Junk Mail Folder Article ID: 596 | |
| Your email software is probably configured incorrectly. All email filtering and junk mail handling options must be disabled in your email client software since incoming mail is filtered before ever gets to your organization. |
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| Getting Started Article ID: 598 | |
| User Console and Preface
This service scans and filters your email against an ever-evolving array of threats (including but not limited to Spam, Phishing, Directory Harvest Attacks and Viruses) before it ever reaches your Inbox or the corporate network |
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| Logging into the User Console Article ID: 599 | |
| To login to the User Console enter your email address and password. Then click Login. You will be routed to your personal quarantine. Although the login screen indicates a username may be entered this is an advanced feature that is meaningless at the user |
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| User Console - Anti-Phishing Article ID: 600 | |
| User Console - Anti-Phishing->Handling
Determines how the system should handle each classification of phishing messages.
Use Parent Group's Settings
By checking this option your settings assume the default values established |
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| Using MXPurify Email Security with DNS2Go Article ID: 617 | |
| When using MXPurify Email Security with DNS2Go the following steps need to be done.
Your DNS2Go Account MUST be a Professional Account (Learn more about the benefits of a DNS2Go Professional account visit: http://www.dns2 |
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| Using MXPurify Email Security with DNS2Go Email Routing Article ID: 616 | |
| When using MXPurify Email Security with DNS2Go the following steps need to be done.
Your DNS2Go Account MUST be a Professional Account (Learn more about the benefits of a DNS2Go Professional account visit: http://www.dns2 |
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| MXPurify Email Security - System Requirements Article ID: 597 | |
| MXPurify Email Security - System Requirements
There is no special software that must be installed on your workstation to utilize this service. Logging in to the Console to manage settings requires only a browser (Internet Explorer 6.0 or higher recomme |
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| User Console - AntiSpam Aggressiveness Article ID: 601 | |
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Configures the anti-spam engines, and determines how aggressive the flters
should be against various categories of spam.
Use Parent Group's Settings
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| User Console - View Quarantine Article ID: 609 | |
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Search for and view messages in your quarantine. You may
optionally permanently delete messages, release them from the quarantine or
forward (redirect) them to another email address. Messages are retained in the |
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| User Console - Quarantine - Summary Settings Article ID: 608 | |
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Configures preferences for the Quarantine Summary Messages.
Use Parent Group's Settings
By checking this option your settings assume the default
values established b |
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| User Console - Dashboard - Message Statistics Article ID: 604 | |
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Message Statistics displays information pertaining to your message
volume, traffic and origination. This information can assist you in planning
and managing the best email security setti |
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