May 08, 2021 
Support Center » Knowledgebase » AOL WebMail
 AOL WebMail
Solution WinRoute Firewall

Unable to use AOL WebMail with WinRoute Firewall with either the transparent proxy or non-transparent proxy server on port 3128 enabled. The temporary solution is to disable the protocol inspector for the AOL WebMail addresses.

The error that Internet Explorer reported was "dig undefined."

To disable the HTTP Protocol Inspector

While in the traffic policy, right click the screen and select \'Modify Columns\'. Enable display of \'Protocol Inspector\'.

Create a new rule, with
Source: Firewall, Local network
Destination: [AOL Webmail Hostname / IP(s)]
Service: HTTP, HTTPS
Action: Permit
Protocol Inspector: None

Article Details
Article ID: 49
Created On: Aug 11, 2004 10:44 AM

 This answer was helpful  This answer was not helpful

 Login [Lost Password] 
Remember Me:
 Article Options
Home | Register | Submit a Ticket | Knowledgebase | News | Downloads