Sep 18, 2020 
Support Center » Knowledgebase » VisNetic MailServer » How to convert user data containing international characters to UTF-8
 How to convert user data containing international characters to UTF-8
Solution This article applies only to upgrades from VisNetic MailServer 8.x to 9.x

Conversion is required only for versions prior to 9.1 and only if there are account names and address book entries containing national characters (i.e. applies mostly to countries with user base outside of English speaking countries).

How to convert user data containing international characters to UTF-8

1. Close all running applications and save application data before running the script. It's recommended to perform the conversion in a maintenance window to avoid degradation of server performance in case of high traffic, large amounts of data to be migrated or any possible error.

2. Login to either WebMail or WebAdmin with administrator credentials.

3. Run the script by accessing http://hostname:port/admin/tools/convert_user_data.html (simply append /admin/tools/convert_user_data.html to the URL you see in address bar).

e.g. http://vmsdemo.com:32000/admin/tools/convert_user_data.html

4. Access to the script is protected so you will be asked to enter administrator username and password. After you select the original character set, the script will recursively search \webmail\ and subdirectories for address.dat, groups.dat and settings.dat and wherever it finds a value containing non-ASCII character, it will convert it from the original to UTF-8 encoding.


Article Details
Article ID: 621
Created On: Nov 27, 2007 02:42 PM

 This answer was helpful  This answer was not helpful

 Back
 Login [Lost Password] 
Email:
Password:
Remember Me:
 
 Search
 Article Options
Home | Register | Submit a Ticket | Knowledgebase | News | Downloads
Language: