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Support Center » Knowledgebase » DNS2Go » [5] Access is denied when using DNS2Go on Windows Vista, Windows 7 and Windows 2008
 [5] Access is denied when using DNS2Go on Windows Vista, Windows 7 and Windows 2008
Solution To successfully run DNS2Go under Windows Vista, Windows 7 or Windows 2008, the following steps must be followed:
  1. Download DNS2Go
  2. Install the DNS2Go client
  3. Reboot the computer

After the reboot warning messages saying '[5] Access is denied' are likely to appear. After the reboot has finished, follow these steps to ensure the DNS2Go client will work after future reboots without warning.
  1. Click on Start
  2. Go to Computer
  3. Navigate to c:\program files\deerfield.com\dns2go
  4. Right click on the file DNS2GoClient.exe and select Properties
  5. Click on Compatibility Tab
  6. Check 'Run this program as an Administrator'
  7. Click OK at the bottom
  8. Right click on the file DNS2GoService.exe and select Properties
  9. Click on Compatibility Tab
  10. Check 'Run this program as an Administrator'
  11. Click OK at the bottom

Now Reboot the computer. Once it boots back up, the Error Message should no longer appear.


Article Details
Article ID: 632
Created On: Feb 25, 2008 03:08 PM

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