May 08, 2021 
Support Center » Knowledgebase » Unable to access VisNetic WebMail
 Unable to access VisNetic WebMail
Solution
VisNetic MailServer v6 - v7 (Do NOT use this article for v8)

If you are unable to access VisNetic WebMail confirm the following:
 
  1. Default URL is: http://www.yourdomain.com:32000/mail/ Ensure port 32000 is open and forwarded from your firewall/router to the VisNetic MailServer computer. 
  2. Perform a file search for the wmi.ini file. The wmi.ini file should be located in c:\program files\deerfield.com\visnetic mailserver\webmail (default)
  3. Review your web server configuration. Open the VMS admin, select Options, Other Options, and Web server settings. You should see the following default settings:
 
[Settings]
Disable_ISAPI=0
 
[Default]
index.html
index.wml
index.php
 
[Filter]
.html=webmail\web.dll
.wml=webmail\web.dll
.php=webmail\web.dll
.html=webmail\web.exe
.wml=webmail\web.exe
.php=webmail\web.exe
 
[Alias]
 
[Virtual-Host]
 
[Free-Path]
html\mail\
 
[MIME]
 
[Redirect]
 
[Special]
Admin_Default_Language=EN


Article Details
Article ID: 69
Created On: Aug 11, 2004 03:34 PM

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