Calls Terminated After 3 Hours Center

Jun 03, 2023

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	Calls Terminated After 3 Hours

Solution There is a value in 3CX that controls the maximum call duration for each call. By default calls will be terminated after 3 hours.

The following custom parameter changes are required to increase the 3 hour termination value.

1. Open the 3CX Management Console.

2. Go to Settings, Advanced , Custom Parameters. (BE CAREFULL HERE - this page is sensitive to changes)

3. Go to the bottom and add the following:

Name: MAXCALLDURATION

Description: Leave blank

Value - default is 10800 seconds. Modify this value to the duration calls will be terminated in seconds.

This globally controls maximal call duration. All calls (even if a call is active) will be terminated after the specified timeout.

Article Details

Article ID:

725

Created On:

Dec 28, 2009 03:55 PM