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Support Center » Knowledgebase » 3CX Windows IP PBX » Calls Terminated After 3 Hours
 Calls Terminated After 3 Hours
Solution There is a value in 3CX that controls the maximum call duration for each call. By default calls will be terminated after 3 hours.

The following custom parameter changes are required to increase the 3 hour termination value.

1. Open the 3CX Management Console.

2. Go to Settings, Advanced , Custom Parameters. (BE CAREFULL HERE - this page is sensitive to changes)

3. Go to the bottom and add the following:


Description: Leave blank

Value - default is 10800 seconds. Modify this value to the duration calls will be terminated in seconds.

This globally controls maximal call duration. All calls (even if a call is active) will be terminated after the specified timeout.

Article Details
Article ID: 725
Created On: Dec 28, 2009 03:55 PM

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