Jun 03, 2023
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Calls Terminated After 3 Hours
Calls Terminated After 3 Hours
Solution
There is a value in 3CX that controls the maximum call duration for each call. By default calls will be terminated after 3 hours.
The following custom parameter changes are required to increase the 3 hour termination value.
1. Open the 3CX Management Console.
2. Go to Settings, Advanced , Custom Parameters. (BE CAREFULL HERE - this page is sensitive to changes)
3. Go to the bottom and add the following:
Name: MAXCALLDURATION
Description: Leave blank
Value - default is 10800 seconds. Modify this value to the duration calls will be terminated in seconds.
This globally controls maximal call duration. All calls (even if a call is active) will be terminated after the specified timeout.
Article Details
Article ID:
725
Created On:
Dec 28, 2009 03:55 PM
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